Replacing your roof is a major decision. It goes without saying that you want the best roofing contractor for the job. But how do you know what to look for? Most people will only replace a roof once in a lifetime. It’s a big investment, and you want to make sure you choose the right company. Here are 10 key questions to ask before you decide on a roof installation company.

1. Ask How Long the Roofing Contractor Has Been in Business

You probably wouldn’t take your car to a mechanic who has been on the job for two weeks. And you probably wouldn’t get heart surgery with a doctor fresh out of school. So why pick a roofing contractor that doesn’t have a track record of doing high-quality work?

In too many cases, homeowners allow price to dictate the roofing contractor they choose. As with most things in life, you get what you pay for. If you go with a roofing company that can give you a bargain price but can’t provide a list of happy testimonials, you’re probably going to end up with a substandard installation.

There are unfortunately, fly-by-night contractors who are notorious for disappearing to avoid paying damages, only to reopen months later under a new name. You can avoid falling victim to this type of unscrupulous contractor by working with a company that has years in business and a solid reputation.

At Perimeter Roofing, we have over a decade of experience installing roofs in Georgia.We’ve built a foundation of trust with homeowners in Georgia and we solidly stand behind our work with a ten year warranty.  

2. Double Check Licensing and Insurance

Roofing is a dangerous job, which is why we never recommend homeowners take it on themselves. It’s important to have the right tools, materials and safety equipment. It’s also important to have experience. Reputable roofing contractors hold the requisite permits and licenses for every job they perform.

A high-quality roofing installer will also carry all required insurance for its workers, which will cover them in the event someone is hurt during your roof’s installation. As a homeowner, you should never work with a roofing company that can’t provide proof of proper insurance for its employees.

3. Look at Past Work

For established businesses that provide a service, reputation is everything. Today, the internet provides unbiased, third party reviews from people who have used a business’s services in the past. In fact, 81 percent of consumers say they research online before they make a purchase. Before you spend money, it pays to do your homework.

What do other homeowners have to say about the roofing contractor? You can ask the company if it has a list of homeowners you can call, or you can check online for information about the company’s past jobs. There are many great third-party review sites that lets homeowners leave real feedback for contractors.

Do your due diligence when evaluating a roofing company. You should be skeptical of companies that have limited reviews or all five star reviews, as it shows that they may be hiding any negative reviews. At Perimeter Roofing we stand by our work and  we will gladly get you references of our past customers to help you make the most informed decision you can on your new roof.

4. Price Isn’t the Only Thing That Matters

Anytime you do a major purchase for your home, it’s always a good idea to get three estimates for the work. This will allow you to compare apples to apples when it comes to your roofing estimates, which will allow you to make the most informed decision when choosing the appropriate roofing company.

There’s no reason why you should limit yourself to three estimates — or why you should go beyond two or three estimates when looking for a roofing contractor. Rather, you should spend time talking to potential roofing companies and make sure you’ve got all of the information you need to make an informed decision.

5. Get Financing Agreements in Writing

Every part of your roofing installation contractor should be in writing, but it’s vitally important to make sure you understand the financing terms. A good roofing company will appoint a knowledgeable employee to walk you through the contract and answer any and all questions you have about payment. No part of the agreement should be confusing or unclear.

6. Ask What Happens If You’re Unsatisfied with the Work

No matter how much preparation goes into a job, there is always a small possibility that something won’t go exactly as planned. If an error happens, how will the company handle it? This is something you need to know in advance. Will you have to spend hours on the phone, trying to reach a representative? Will the company take your money and run?

At Perimeter Roofing, we stand by our work and will make sure that you are completely satisfied with your roof. And if you’re unsatisfied for any reason, we guarantee we will make it right.

7. Ask about Unplanned Repairs

If you watch any home improvement show on television, you know that unplanned repairs and emergencies can happen when doing renovations. As soon as you start knocking down walls or ripping out cabinets, you’re likely to find additional problems or the need for extra repairs or work.

Roofs can work much the same way. In some cases, decking is rotten or damaged by moisture, or the crew discovers your home has water damage that needs to be repaired before additional moisture makes its way inside a property. Ask your roofing contractor how it will handle unexpected repairs. This way, even if you’re surprised, you know what to expect.

8. Will the Roofing Contractor Tear Off Your Old Roof?

Some roofing companies will install new shingles over an old roof. However, this is almost always a bad idea. For one thing, it adds additional weight to a roof that is probably already aging and due for new decking. Two, it doesn’t address any underlying problems, such as damage concealed by old shingles. And when it comes to your roof, a concealed problem can mean major repairs in the future.

In this way, slapping new shingles over an existing roof is a lot like putting a Band-Aid on an infected wound. You cover up the damage, but you do nothing to treat the real source of the injury. It can be an effective and cheap short-term solution, but it’s not a long-term fix. Worse, it usually ends up costing a homeowner a lot more down the road. At Perimeter Roofing we strip off the old shingles to get the root of any concealed problem.

Call Perimeter Roofing for Your Free Roofing Estimate

Is it time to replace your roof for your home? Work with the best in the industry. Call Perimeter Roofing today to setup your free inspection. Give us a call at (404)766-3464.